SHIPPING POLICY

Last Update: February 08, 2026

This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase products from our website (www.wrappedinjoy.ca). By placing an order, you agree to the terms set out below.

1. Order Processing

Orders are processed within a reasonable timeframe after payment is successfully received. Processing times may vary based on product availability, order volume, verification requirements, or other operational considerations.

We do not process or ship orders on statutory holidays, unless otherwise stated.

Order processing does not include shipping or transit time.

2. Shipping Methods and Carriers

Shipping methods and carriers are selected at our discretion unless otherwise specified at checkout. We reserve the right to:

Use alternative carriers
Split shipments
Modify shipping methods when necessary to complete delivery

Shipping costs, if applicable, are calculated and included in the price of the product.

3. Shipping Time Estimates

If any shipping or delivery timelines provided on the Site or at checkout are estimates only and are not guaranteed. Delays may occur due to factors outside of our control, including but not limited to:

Carrier delays
Weather conditions
Customs processing
Supply chain disruptions
Incorrect or incomplete shipping information

We are not responsible for delays once an order has been transferred to the carrier.

4. Shipping Address Accuracy

You are responsible for providing complete and accurate shipping information at checkout. We are not liable for:

Orders shipped to incorrect addresses provided by the customer
Delays or losses resulting from inaccurate or incomplete address details

Additional fees may apply for address changes or reshipments.

5. Risk of Loss

Unless otherwise required by applicable law, risk of loss and title for products pass to you upon delivery to the shipping carrier.

We are not responsible for lost, stolen, or delayed packages once the carrier has confirmed receipt.

6. Lost or Damaged Shipments

If your order arrives damaged, you must notify us within a reasonable timeframe and provide supporting documentation (such as photographs and carrier packaging).

Claims for lost or damaged shipments may be subject to carrier investigation timelines and approval. Replacement or refunds are not guaranteed and are issued at our discretion.

7. Undeliverable or Returned Shipments

Orders returned to us due to failed delivery attempts, refusal, or incorrect address information may be subject to:

Restocking fees
Reshipping costs
Order cancellation at our discretion

Original shipping fees are non-refundable unless required by law.

8. Lost or Damaged Shipments

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes take effect immediately upon posting to the Site.